Summary and Video Transcripts: Module 9⭐
- Module 9: Introduction and Instruction (Completed)
- Video 1 [03:50]: Module Introduction (Completed)
- Video 2 [08:02]: Agentic AI Landscape (Completed)
- Video 3 [04:40]: AI in Operations (Completed)
- Video 4 [06:46]: Trust & Compliance (Completed)
- Self-Study Quiz 9.1: Think & Apply💡 Evaluating Agentic AI Opportunities in Operations ((Must submit the Quiz))
- Video 5 [08:43]: Account Management Shift (Completed)
- Video 6 [06:05]: Pipeline Transformation (Completed)
- Video 7 [05:56]: Future & Integration (Completed)
- Video 8 [07:50]: Agentic AI: Implementation & Pitfalls (Completed)
- Self-Study Quiz 9.2: Think & Apply💡 Leading Agentic AI Transformation Across Customer Operations and Sales ((Must submit the Quiz))
- Video 9 [07:32}: Strategy & Operating Model (Completed)
- Video 10 [03:16]: Final Thoughts-2 (Completed)
- Self-Study Assignment 9.3: Think & Act💡Leading in an AI-Enabled Workplace (Completed)
- Reading: The Executive Decision Room (Completed)
- Self-Study Assignment 9.4: Think & Act💡 Leadership Lessons for Organisational Transformation (Completed)
- Discussion board 9.5: Think & share 💡Leading Organisational Change for Agentic AI Adoption ((Not yet completed))
- Summary and Video Transcripts: Module 9⭐ (Completed)
- Professor Ian's Recommendation for Further Learning: Module 9 ((Must view in order to complete this module item))
- Module 9: Q&A Discussion Board ((Not yet completed))
- Module 9: Feedback Survey ((Must submit the Quiz))
In this module, you learnt to:
- Identify high-impact agentic AI use cases across operations and sales, based on real-world case studies.
- Analyse workflow patterns that distinguish successful enterprise deployments from failed or experimental ones.
- Evaluate readiness gaps in workflows, data and governance required for effective agentic AI adoption.
- Apply five strategic principles to design and scale agentic AI initiatives within their own organisational context.
Here are some helpful downloads for this module:
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Module 9: Summary Download Summary |
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Module 9: Video Transcripts Download Video Transcripts |