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NTU Executive Certificate in Agentic AI Leadership- June 2026

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  • NTU Executive Certificate in Agentic AI Leadership- June 2026
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  • Self-Study Assignment 9.3: Think & Act💡Leading in an AI-Enabled Workplace
Course Outline

Module 9: Operations & Sales

This module has 10 videos, 2 self-study assignment, 2 quizzes, 1 discussion board and 3 readings. You will need approximately 4-6 hours to complete this module.

  • Module 9: Introduction and Instruction
  • Video 1 [03:50]: Module Introduction
  • Video 2 [08:02]: Agentic AI Landscape
  • Video 3 [04:40]: AI in Operations
  • Video 4 [06:46]: Trust & Compliance
  • Self-Study Quiz 9.1: Think & Apply💡 Evaluating Agentic AI Opportunities in Operations
  • Video 5 [08:43]: Account Management Shift
  • Video 6 [06:05]: Pipeline Transformation
  • Video 7 [05:56]: Future & Integration
  • Video 8 [07:50]: Agentic AI: Implementation & Pitfalls
  • Self-Study Quiz 9.2: Think & Apply💡 Leading Agentic AI Transformation Across Customer Operations and Sales
  • Video 9 [07:32}: Strategy & Operating Model
  • Video 10 [03:16]: Final Thoughts-2
  • Self-Study Assignment 9.3: Think & Act💡Leading in an AI-Enabled Workplace
  • Reading: The Executive Decision Room
  • Self-Study Assignment 9.4: Think & Act💡 Leadership Lessons for Organisational Transformation
  • Discussion board 9.5: Think & share 💡Leading Organisational Change for Agentic AI Adoption
    • Summary and Video Transcripts: Module 9⭐
    • Professor Ian's Recommendation for Further Learning: Module 9
    • Module 9: Q&A Discussion Board
    • Module 9: Feedback Survey






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/ Modules / Self-Study Assignment 9.3: Thi...

Self-Study Assignment 9.3: Think & Act💡Leading in an AI-Enabled Workplace

  • Due Wednesday by 2:59pm
  • Points None
  • Available after Sep 2 at 8:30am
  1.  Module 9: Introduction and Instruction (Completed)
  2.  Video 1 [03:50]: Module Introduction (Completed)
  3.  Video 2 [08:02]: Agentic AI Landscape (Completed)
  4.  Video 3 [04:40]: AI in Operations (Completed)
  5.  Video 4 [06:46]: Trust & Compliance (Completed)
  6.  Self-Study Quiz 9.1: Think & Apply💡 Evaluating Agentic AI Opportunities in Operations ((Must submit the Quiz))
  7.  Video 5 [08:43]: Account Management Shift (Completed)
  8.  Video 6 [06:05]: Pipeline Transformation (Completed)
  9.  Video 7 [05:56]: Future & Integration (Completed)
  10.  Video 8 [07:50]: Agentic AI: Implementation & Pitfalls (Completed)
  11.  Self-Study Quiz 9.2: Think & Apply💡 Leading Agentic AI Transformation Across Customer Operations and Sales ((Must submit the Quiz))
  12.  Video 9 [07:32}: Strategy & Operating Model (Completed)
  13.  Video 10 [03:16]: Final Thoughts-2 (Completed)
  14.  Self-Study Assignment 9.3: Think & Act💡Leading in an AI-Enabled Workplace (Completed)
  15.  Reading: The Executive Decision Room ((Must view in order to complete this module item))
  16.  Self-Study Assignment 9.4: Think & Act💡 Leadership Lessons for Organisational Transformation ((Must view in order to complete this module item))
  17.  Discussion board 9.5: Think & share 💡Leading Organisational Change for Agentic AI Adoption ((Not yet completed))
  18.  Summary and Video Transcripts: Module 9⭐ ((Must view in order to complete this module item))
  19.  Professor Ian's Recommendation for Further Learning: Module 9 ((Must view in order to complete this module item))
  20.  Module 9: Q&A Discussion Board ((Not yet completed))
  21.  Module 9: Feedback Survey ((Must submit the Quiz))

Module Outcomes.pngLearning Outcomes Addressed: 

  • Analyse workflow patterns that distinguish successful enterprise deployments from failed or experimental ones.
  • Apply five strategic principles to design and scale agentic AI initiatives within their own organisational context.

Scenario

  • As AI agents become increasingly capable, leadership is evolving beyond managing tasks to guiding people, making informed decisions, and creating an environment where humans and AI can work effectively together.
  • Reflect on the ideas presented throughout the videos and consider how your own leadership approach may evolve in an AI-enabled workplace.

Task

Part A: Reflect on your leadership role

  • Identify two leadership responsibilities that should always remain with people, regardless of advances in AI.
  • Briefly explain why you believe these responsibilities require human judgement.

Part B: Consider the following situation

 An AI agent recommends a course of action that differs from your team's recommendation.

  • Describe how you would evaluate both recommendations before making a final decision.
  • What information would you need to confidently trust the AI's recommendation?

Part C: Look ahead

Identify one leadership capability you would like to strengthen to lead effectively in an AI-enabled organisation and explain why you believe it will become increasingly important.

Estimated Duration: 30 minutes

Note: This is a practice activity and will not be graded or impact your programme completion. However, we strongly encourage participation for a more holistic learning experience.

 

1788942599 09/09/2026 02:59pm
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