Self-Study Assignment 9.4: Think & Act💡 Leadership Lessons for Organisational Transformation

  • Due Wednesday by 2:59pm
  • Points None
  • Available after Sep 2 at 8:30am
  1.  Module 9: Introduction and Instruction (Completed)
  2.  Video 1 [03:50]: Module Introduction (Completed)
  3.  Video 2 [08:02]: Agentic AI Landscape (Completed)
  4.  Video 3 [04:40]: AI in Operations (Completed)
  5.  Video 4 [06:46]: Trust & Compliance (Completed)
  6.  Self-Study Quiz 9.1: Think & Apply💡 Evaluating Agentic AI Opportunities in Operations ((Must submit the Quiz))
  7.  Video 5 [08:43]: Account Management Shift (Completed)
  8.  Video 6 [06:05]: Pipeline Transformation (Completed)
  9.  Video 7 [05:56]: Future & Integration (Completed)
  10.  Video 8 [07:50]: Agentic AI: Implementation & Pitfalls (Completed)
  11.  Self-Study Quiz 9.2: Think & Apply💡 Leading Agentic AI Transformation Across Customer Operations and Sales ((Must submit the Quiz))
  12.  Video 9 [07:32}: Strategy & Operating Model (Completed)
  13.  Video 10 [03:16]: Final Thoughts-2 (Completed)
  14.  Self-Study Assignment 9.3: Think & Act💡Leading in an AI-Enabled Workplace (Completed)
  15.  Reading: The Executive Decision Room (Completed)
  16.  Self-Study Assignment 9.4: Think & Act💡 Leadership Lessons for Organisational Transformation (Completed)
  17.  Discussion board 9.5: Think & share 💡Leading Organisational Change for Agentic AI Adoption ((Not yet completed))
  18.  Summary and Video Transcripts: Module 9⭐ ((Must view in order to complete this module item))
  19.  Professor Ian's Recommendation for Further Learning: Module 9 ((Must view in order to complete this module item))
  20.  Module 9: Q&A Discussion Board ((Not yet completed))
  21.  Module 9: Feedback Survey ((Must submit the Quiz))

Module Outcomes.pngLearning Outcomes Addressed: 

  • Evaluate readiness gaps in workflows, data and governance required for effective agentic AI adoption.
  • Apply five strategic principles to design and scale agentic AI initiatives within their own organisational context.

Scenario

Successful transformation depends not only on technology, but also on leadership decisions, organisational readiness, governance, and thoughtful execution.

Use this activity to reflect on the broader leadership lessons presented throughout the videos.

Task

Part A: Reflect on the examples presented in the videos

  • Identify one organisation or example that made the strongest impression on you.
  • Explain one leadership decision that contributed to its success—or one lesson learned from its challenges.

Part B: Connect the learning to your experience

Think about a significant organisational change or transformation that you have experienced.

  • What similarities or differences do you see between your experience and the approaches discussed in the videos?

Part C: Capture your leadership takeaways

Imagine someone asks for your advice before leading a major transformation initiative.

  • List three practical recommendations you would share to improve the likelihood of successful organisational change.

Estimated Duration: 30 minutes

Note: This is a practice activity and will not be graded or impact your programme completion. However, we strongly encourage participation for a more holistic learning experience.

 

1788942599 09/09/2026 02:59pm