Summary and Video Transcripts: Module 7⭐

  1.  Module 7: Introduction and Instructions (Completed)
  2.  Video 1 [04:04]: Module Introduction (Completed)
  3.  Video 2 [06:13]: Demo vs Pilot (Completed)
  4.  Video 3 [02:46]: Klarna: Case Study (Completed)
  5.  Video 4 [03:53]: Allianz Project Nemo: Case Study (Completed)
  6.  Video 5 [02:58]: Salesforce Agentforce: Case Study (Completed)
  7.  Watch: The Race for Excel AI Agents: Here's What to Know (Completed)
  8.  Video 6 [04:16]: Chatbot vs Agent (Completed)
  9.  Video 7 [03:37]: Human-Guided Agent Patterns (Completed)
  10.  Self-Study Quiz 7.1: Think & Apply💡From Experimentation to Real-World Pilots ((Must submit the Quiz))
  11.  Video 8 [04:09]: Connectors for Automation (Completed)
  12.  Video 9 [03:05]: Five Design Principles (Completed)
  13.  Video 10 [03:41]: Multi-Agent Platforms (Completed)
  14.  Video 11 [02:15]: Singapore Bank’s Agentic Workflow: Case Study (Completed)
  15.  Video 12 [03:22]: When to use Multi-Agent Platforms (Completed)
  16.  Self-Study Quiz 7.2: Think & Apply💡Designing Agentic Workflows ((Must submit the Quiz))
  17.  Video 13 [10:20]: M365 Copilot Workflows: Demo (Completed)
  18.  Self-Study Assignment 7.3: Think & Act💡 Design Your AI Workflow Pilot (Completed)
  19.  Reading: Spot the Automation Opportunity (Completed)
  20.  Video 14 [04:03]: Final Thoughts (Completed)
  21.  Self-Study Assignment 7.4: Think & Act💡Workflow Governance Review (Completed)
  22.  Discussion Board 7.5: Think & Share💡Trusting AI Agents at Work ((Not yet completed))
  23.  Summary and Video Transcripts: Module 7⭐ (Completed)
  24.  Professor Ian's Recommendation for Further Learning: Module 7 (Completed)
  25.  Module 7: Q&A Discussion Board ((Not yet completed))
  26.  Module 7: Feedback Survey ((Must submit the Quiz))

In this module, you learnt to:

  • Explain the difference between a demo and a real-world pilot for AI-enabled workflows.
  • Identify characteristics of effective AI workflow pilots, including scope, reversibility and measurable success criteria.
  • Describe how AI agents, connectors, and multi-agent systems support workflow automation across organisations.
  • Apply trigger–action workflow logic to design simple automation chains across tools and systems.
  • Evaluate when human oversight, escalation and checkpoints are necessary in automated workflows.

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Module 7: Summary Download Summary

Module 7: Video Transcripts Download Video Transcripts