Video 4 [03:53]: Allianz Project Nemo: Case Study

In this video, Prof. Ian walks through Allianz's Project Nemo using a workflow diagram to show how seven specialised AI agents collaborate to process an insurance claim. As the claim moves through the workflow, each agent performs a specific task—such as policy validation, weather verification, fraud detection, and payout calculation—before passing its output to the next agent. The Audit Agent consolidates all findings into a single report, which is then reviewed by a human claims officer, illustrating how both individual AI agents and the overall team of agents work together to support, but not replace, human decision-making.
Claim Submitted → Planner → Cyber → Coverage → Weather → Fraud → Payout → Audit → Human Review → Final Decision