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NTU Executive Certificate in Agentic AI Leadership- June 2026

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  • NTU Executive Certificate in Agentic AI Leadership- June 2026
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  • Reading: Spot the Automation Opportunity
Course Outline

Module 7: Automating Workflows

This module has 14 videos, 2 self-study assignment, 2 quizzes, 1 discussion board and 3 readings. You will need approximately 4-6 hours to complete this module.

  • Module 7: Introduction and Instructions
  • Video 1 [04:04]: Module Introduction
  • Video 2 [06:13]: Demo vs Pilot
  • Video 3 [02:46]: Klarna: Case Study
  • Video 4 [03:53]: Allianz Project Nemo: Case Study
  • Video 5 [02:58]: Salesforce Agentforce: Case Study
  • Watch: The Race for Excel AI Agents: Here's What to Know
  • Video 6 [04:16]: Chatbot vs Agent
  • Video 7 [03:37]: Human-Guided Agent Patterns
  • Self-Study Quiz 7.1: Think & Apply💡From Experimentation to Real-World Pilots
  • Video 8 [04:09]: Connectors for Automation
  • Video 9 [03:05]: Five Design Principles
  • Video 10 [03:41]: Multi-Agent Platforms
  • Video 11 [02:15]: Singapore Bank’s Agentic Workflow: Case Study
  • Video 12 [03:22]: When to use Multi-Agent Platforms
  • Self-Study Quiz 7.2: Think & Apply💡Designing Agentic Workflows
  • Video 13 [10:20]: M365 Copilot Workflows: Demo
  • Self-Study Assignment 7.3: Think & Act💡 Design Your AI Workflow Pilot
  • Reading: Spot the Automation Opportunity
  • Video 14 [04:03]: Final Thoughts
  • Self-Study Assignment 7.4: Think & Act💡Workflow Governance Review
  • Discussion Board 7.5: Think & Share💡Trusting AI Agents at Work
    • Summary and Video Transcripts: Module 7⭐
    • Professor Ian's Recommendation for Further Learning: Module 7
    • Module 7: Q&A Discussion Board
    • Module 7: Feedback Survey






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Reading: Spot the Automation Opportunity







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