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Module 1: Q&A Discussion Board

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15 unread replies. 15 replies.

Use this Q&A discussion board to share your insights and post your questions as you engage with the material from this module. Feel free to engage in a healthy discussion with your peers. 

It is not mandatory to participate in this discussion, and there is no grade associated with it.

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    • Collapse Subdiscussion Edoardo Bertolani

      Edoardo Bertolani

      As both individuals and corporations increasingly use AI for brainstorming, planning, analysis and decision support, I wonder what happens to traditional agency conflicts. What if an employee's AI assistant identifies a course of action that is optimal for the individual but conflicts with the interests of the organisation, while the company's AI reaches the opposite conclusion? Will AI simply represent the objectives of whoever owns or configures it, or will future AI systems need to somehow navigate competing interests between individuals, management and shareholders? In other words, when AI becomes a digital teammate for everyone, will AI also have to learn how to play organisational “politics”? :)
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      As both individuals and corporations increasingly use AI for brainstorming, planning, analysis and decision support, I wonder what happens to traditional agency conflicts.

      What if an employee's AI assistant identifies a course of action that is optimal for the individual but conflicts with the interests of the organisation, while the company's AI reaches the opposite conclusion?

      Will AI simply represent the objectives of whoever owns or configures it, or will future AI systems need to somehow navigate competing interests between individuals, management and shareholders?

      In other words, when AI becomes a digital teammate for everyone, will AI also have to learn how to play organisational “politics”? :)

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        • Collapse Subdiscussion Geoff Tan

          Geoff Tan

          I believe this digital teammate would still be largely controlled by the 'paymaster,' so ethics, governance, and fair play would remain a struggle in any organization. A 360-feedback model would definitely address office 'politics' — if it is allowed.
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          I believe this digital teammate would still be largely controlled by the 'paymaster,' so ethics, governance, and fair play would remain a struggle in any organization. A 360-feedback model would definitely address office 'politics' — if it is allowed.

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              • Collapse Subdiscussion Priya Jha

                Priya Jha (She/Her)

                Conflicting opinions have always been there even when there was no AI. Proper governance or guardrails should flag these conflicting course of action and stop the process for human intervention. Thats the reaon "human in the loop" would probably stay for longer than we expect it to be. According to me organizations objectives always takes precedence over individuals or management's. Human's job would be to bring them together to agree on one final outcome. Interested to know what others think..
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                Conflicting opinions have always been there even when there was no AI. Proper governance or guardrails should flag these conflicting course of action and stop the process for human intervention. Thats the reaon "human in the loop" would probably stay for longer than we expect it to be. According to me organizations objectives always takes precedence over individuals or management's. Human's job would be to bring them together to agree on one final outcome.

                Interested to know what others think..

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                  • Collapse Subdiscussion Nirbhay Matta

                    Nirbhay Matta (He/Him)

                    I think this plays out quite differently amongst different org. sizes. For example, in SMEs, the digital teammate is still going to serve the founder's interests over anything else, because that's basically how most small businesses already operate.  But with larger orgs & enterprises, policy and governance become far more important. Even then, at the end of the day their own business interests are going to require precedence. It'll be interesting to see what happens when the first real instances of this actually come to light.  If you've heard about any such instances, would love to know more and dive deeper. 
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                    I think this plays out quite differently amongst different org. sizes. 
                    For example, in SMEs, the digital teammate is still going to serve the founder's interests over anything else, because that's basically how most small businesses already operate. 

                    But with larger orgs & enterprises, policy and governance become far more important. Even then, at the end of the day their own business interests are going to require precedence. It'll be interesting to see what happens when the first real instances of this actually come to light. 

                    If you've heard about any such instances, would love to know more and dive deeper. 

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                      • Collapse Subdiscussion Subhra Jyoti Saha

                        Subhra Jyoti Saha

                        Most of the Org's I have worked with lies on either end of the spectrum - one one side there are mature realist organisations rolling out AI, gradually, with too many guardrails and on the other side organisations are rolling out agents and chatbot and expecting miraculous ROI. The maturity of the technology is somewhere in the middle  but the slow and methodical organisations investing cultural shift is geeting most return from their investments. What are others' thoughts on this?
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                        Most of the Org's I have worked with lies on either end of the spectrum - one one side there are mature realist organisations rolling out AI, gradually, with too many guardrails and on the other side organisations are rolling out agents and chatbot and expecting miraculous ROI.

                        The maturity of the technology is somewhere in the middle  but the slow and methodical organisations investing cultural shift is geeting most return from their investments.

                        What are others' thoughts on this?

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                          • Collapse Subdiscussion Paris Tzolos

                            Paris Tzolos

                            I believe AI is already our collaborator, it just doesn't have full autonomy yet. What I actually worry about is the moment it does. That we'll start "humanizing" its outcomes, trusting them the way we trust a person, and quietly stop putting ourselves in the loop to judge and check.
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                            I believe AI is already our collaborator, it just doesn't have full autonomy yet. What I actually worry about is the moment it does. That we'll start "humanizing" its outcomes, trusting them the way we trust a person, and quietly stop putting ourselves in the loop to judge and check.

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                            • Collapse Subdiscussion Ivy Neo

                              Ivy Neo

                              One area that is not well studied is AI fatigue - the result on human's wellbeing arising from the management of multiple AI agents across multiple workflows without clear and alignment in governance and accountability, and uncertainty. A leader who understands and being able to ride on top of this AI wave, will helps its employers navigate and prevent AI fatigue. 
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                              One area that is not well studied is AI fatigue - the result on human's wellbeing arising from the management of multiple AI agents across multiple workflows without clear and alignment in governance and accountability, and uncertainty. A leader who understands and being able to ride on top of this AI wave, will helps its employers navigate and prevent AI fatigue. 

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                                • Collapse Subdiscussion Vinay Nayak

                                  Vinay Nayak

                                  I am still in awe at how this technology have evolved.  At this point in time, Agentic AI promises to automate many of the workflow/process jobs. Corporation will need to train their teams on Agentic AI. As data and information continues to flow faster to the larger population, many business models could get disrupted. Clearly this will disrupt many white collar jobs. The constraining factor in the use of such powerful AI would be the costs of running it. On the other hand, there will be the need for more specialists who know how to protect the data and intellectual rights. Information security becomes paramount. Imagine an employee of a small company putting data/ideas on AI tools. Now the next set of users of the AI tool(when upgraded to more recent interactions) at the competitors company will have the benefit of the first company’s work. I can only conjecture at this stage as i am not aware of how the technology works at the back-end for me to comment better. As an individual working across finance and technology domains, i am deeply interested in the plumbing too as that will help me develop better agentic AI workflows.  While still a student of Agentic AI, i can only image the human costs. Hopefully we have well educated regulators for this area.  
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                                  I am still in awe at how this technology have evolved. 

                                  At this point in time, Agentic AI promises to automate many of the workflow/process jobs. Corporation will need to train their teams on Agentic AI.

                                  As data and information continues to flow faster to the larger population, many business models could get disrupted. Clearly this will disrupt many white collar jobs.

                                  The constraining factor in the use of such powerful AI would be the costs of running it. On the other hand, there will be the need for more specialists who know how to protect the data and intellectual rights. Information security becomes paramount. Imagine an employee of a small company putting data/ideas on AI tools. Now the next set of users of the AI tool(when upgraded to more recent interactions) at the competitors company will have the benefit of the first company’s work.

                                  I can only conjecture at this stage as i am not aware of how the technology works at the back-end for me to comment better. As an individual working across finance and technology domains, i am deeply interested in the plumbing too as that will help me develop better agentic AI workflows. 

                                  While still a student of Agentic AI, i can only image the human costs. Hopefully we have well educated regulators for this area.

                                   

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                                    • Collapse Subdiscussion Manish Kumar

                                      Manish Kumar

                                      AI cannot eliminate conflicting human interests, but it can reveal where those conflicts exist, measure their impact with data, and provide insights that help leaders make better decisions to manage them.
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                                      AI cannot eliminate conflicting human interests, but it can reveal where those conflicts exist, measure their impact with data, and provide insights that help leaders make better decisions to manage them.

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                                        • Collapse Subdiscussion Patricia Yeo

                                          Patricia Yeo

                                          Following our experiences with Sesame AI's Maya and Suno, OpenAI will soon be bringing a human-like home speaker to us as a companion. https://www.straitstimes.com/business/companies-markets/openais-first-hardware-device-will-be-moveable-home-speaker-built-as-ai-companion  
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                                          Following our experiences with Sesame AI's Maya and Suno, OpenAI will soon be bringing a human-like home speaker to us as a companion.

                                          https://www.straitstimes.com/business/companies-markets/openais-first-hardware-device-will-be-moveable-home-speaker-built-as-ai-companion Links to an external site.

                                           

                                          Edited by Patricia Yeo on Jul 15 at 3:33pm
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                                            • Collapse Subdiscussion Alfonso Reyes Sincioco Jr.

                                              Alfonso Reyes Sincioco Jr.

                                              For me, I would like to learn how the Agentic AI can be of great help in engineering work. How AI could provide better and valuable supports for engineers. That is the reason why I joined this course. 
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                                              For me, I would like to learn how the Agentic AI can be of great help in engineering work. How AI could provide better and valuable supports for engineers. That is the reason why I joined this course. 

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