Video 8 [08:41]: Operationalising Agentic Workflows

  1.  Module 8: Introduction and Instructions (Completed)
  2.  Video 1 [04:55]: Module Introduction (Completed)
  3.  Video 2 [02:47]: Planning a Pilot (Completed)
  4.  Video 3 [02:13]: Driving Automation with AI Agents (Completed)
  5.  Video 4 [02:15]: Fool Proofing Scaling (Completed)
  6.  Self-Study Quiz 8.1: Think & Apply💡 Pilot Readiness: From Experimentation to Organisational Learning ((Must submit the Quiz))
  7.  Video 5 [06:51]: From Pilots to Production (Completed)
  8.  Video 6 [02:54]: Centralised vs Federal Agentic Workflows (Completed)
  9.  Self-Study Quiz 8.2:Think & Apply💡Scaling AI Responsibly: Governance, Operating Models and Value Realisation ((Must submit the Quiz))
  10.  Video 7 [07:38]: Real-World AI Scaling: What Actually Works (Completed)
  11.  Video 8 [08:41]: Operationalising Agentic Workflows (Completed)
  12.  Video 9 [03:35]: The SOP & KPI Evolution: A 4-Level Maturity Model ((Must view in order to complete this module item))
  14.  Reading: Pilot-to-SOP Readiness Check ((Must view in order to complete this module item))
  15.  Video 10 [03:16]: Final Thoughts ((Must view in order to complete this module item))
  16.  Self-Study Assignment 8.4: Think & Act 💡From Pilot to SOP: Scaling an AI Workflow ((Must view in order to complete this module item))
  17.  Self-Study Assignment 8.5: Think & Act💡Human-AI Responsibility Mapping ((Must view in order to complete this module item))
  18.  Summary and Video Transcripts: Module 8⭐ ((Must view in order to complete this module item))
  19.  Professor Ian's Recommendation for Further Learning: Module 8 ((Must view in order to complete this module item))
  20.  Module 8: Q&A Discussion Board ((Not yet completed))
  21.  Module 8: Feedback Survey ((Must submit the Quiz))

In this video, Prof. Ian explains how organisations can operate AI workflows safely and consistently after moving beyond the pilot stage. He covers accountability, escalation paths, SOP redesign and governance practices that help balance agent autonomy with human oversight. The session also introduces a 90-day scaling approach and a readiness checklist to help organisations assess whether an AI workflow is prepared for broader deployment.

Here's The Leader's Scaling Scorecard Download The Leader's Scaling Scorecard for you to use in your workflow.

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