Learning Outcomes Addressed: 

• Explain the evolution and business implications of Agentic AI
• Design and build no-code agentic workflows for real business use cases
• Identify and prioritise high-impact Agentic AI opportunities across business functions
• Plan, run and scale Agentic AI pilots into operational workflows
• Apply governance, risk and accountability frameworks for AI agents
• Lead the adoption of Human + Agent teams within the organisation
• Demonstrate leadership as an Agentic AI decision-maker

Capstone Phases:

1. Phase 1: Discover & Frame

2. Phase 2: Redesign with Agentic AI 

3. Phase 3: Prototype (No-Code)

4. Phase 4: Responsible AI 

5. Phase 5: Scale & Pitch

Introduction to Phase: Redesign with Agentic AI

This phase focuses on redesigning the workflow using Agentic AI principles. Building on the findings from Phase 1, you will create a future-state workflow that addresses the identified friction points while maintaining appropriate human oversight and decision-making.

Every redesign decision should be directly traceable to a problem identified in your workflow diagnostic.

Resources for this phase

Click here to download the resource for phase 2: Phase 2 Download Phase 2

Your Task

Step 1 – Define the Agent

Complete the agent specification.

For the agent, define:

• Job
• Input
• Output
• Tools or references used
• Human checkpoint

Ensure the agent addresses a meaningful workflow problem identified in Phase 1.

Step 2 – Define Decision Rights

Complete the decision rights table.

For each decision, indicate whether:

• Agent decides
• Human decides
• Agent recommends and human confirms

Ensure ownership is clear and unambiguous.

Step 3 – Describe What Changes

Write one paragraph describing how the workflow changes.

Focus on the workflow rather than the technology.

Explain:

• What becomes faster
• What becomes safer
• What remains unchanged

Self-Check Before Moving On

• Does the agent have a clearly defined job, input and output?
• Are decision rights clearly assigned?
• Does the redesign address the friction identified in Phase 1?
• Does the workflow description explain what becomes faster, safer and unchanged?

When to Complete

Complete this phase alongside Modules 4–6.

Word Limit: 1500 
Estimated Duration: 3 Hours

Submission Note

• Use the same template to add responses that you downloaded in Phase 1. 
• Add your responses to phase 2 slides #8 to #11 of the capstone project template.
• You can add more slides to a task if required.
• You do not need to submit Phase 2 as a standalone assignment.
• Submit the completed capstone deck in Week 18.

This is a required assignment and counts towards programme completion.

Here is the rubric that will be used to grade your Phase 2 submission when you submit your completed capstone deck in Week 18.

Maximum points: 20